Privacy Policy

Our promise in one line

We never sell your data, never use it for advertising, and never let it be used to train anyone's AI models. We earn revenue only when a family chooses a paid plan or a printed book.

Who we are

Brewlett ("Brewlett", "we", "us") provides a family memory vault that records elders' stories, transcribes and translates them, and turns them into biographies, recipes, tales, and printed books. If anything here is unclear, or you have a question about your own data, we would be glad to hear from you at hello@brewlett.com.

What we collect

We collect only what the service needs in order to work for your family:

• Account details - your email address, display name, and (if you sign in with Apple or Google) the identifier those providers return. We never receive or store your password for those sign-ins.
• Family & storyteller profiles - the names, relationships, primary languages, and optional avatar photos you add for the people in your family.
• Recordings & the stories they hold - the audio you record, the transcripts we generate in the original language, optional English translations, and any titles, summaries, tags, recipes, tales, and biographies produced from them.
• Photos and images you upload for recipes, storytellers, or books.
• Payment metadata - plan, amount, currency, and a transaction reference. Card and bank details are entered directly with our payment providers; we never see or store them.
• Basic technical data needed to keep the service secure and working, such as your authenticated session.

How we use it

We use your content only to provide the archive to your family: to store and play back recordings; to transcribe speech into text in the language spoken; to translate transcripts; to generate titles, summaries, tags, and search; and - when you ask for them - to draft biographies, recipes, and printed books. We do not use your family's stories for advertising, and we do not sell them.

Who processes your data

To run the service we rely on a small number of trusted providers. They process data only on our instructions, under agreements that require confidentiality and security, and - for the AI providers - under business/API terms that do not use your content to train their models. They fall into these categories:

• Cloud hosting and storage - running the service and keeping your account, recordings, and transcripts encrypted at rest.
• Speech-to-text and AI processing - transcribing recordings, translating transcripts, generating titles, summaries, and tags, and - when you ask for them - drafting biographies, recipes, and printed books.
• Search indexing - building the index that lets you find memories.
• Payment processing - handling subscriptions and purchases. Card and bank details go straight to the payment provider and are never stored by us.

Every provider we work with is bound by a written agreement that holds them to the same standards of confidentiality and security we hold ourselves to, and they may use your information only to carry out the work we have asked of them, never for their own purposes.

How your data is protected

Recordings and transcripts are encrypted at rest and transmitted over encrypted connections. Access is family-only by default: our systems enforce that members of one family cannot see another family's vault. Access to production systems is limited to the people who need it to operate and support the service.

How long we keep it

A family archive is meant to last, so we retain your recordings and their stories for as long as your account is active - this is intentional, so nothing you record is quietly lost. You can delete individual memories at any time, and you can delete your entire account. When you delete content or your account, we remove it from active systems; residual copies in encrypted backups are purged on our normal backup rotation.

Your choices and rights

Your archive belongs to your family, and you stay in control of it at any time:

• Export - you can export a copy of your data from Settings, or by contacting us.
• Delete - you can delete individual memories, or permanently delete your account and its contents, from Settings. What deletion removes, and what happens to stories other family members recorded, is set out on Delete your account.
• Access & correction - you can view and edit the profiles, titles, and transcripts in your vault, or ask us for help.

Depending on where you live, you may have additional rights over your personal data. We are happy to help you exercise any of them: just write to us at hello@brewlett.com.

Recordings of family members and children

Brewlett is designed to be managed by adults who record the voices of their own family, including elders and children (for example, bedtime tales). If you are recording someone else, please make sure they are happy to be recorded, or that a parent or guardian has agreed on behalf of a child. That consent remains your responsibility. Brewlett is not designed for children to set up accounts of their own.

Changes to this policy

As Brewlett grows, this policy may need to change with it. Whenever we make a material change, we will update the date above and, where it matters to you, let you know in the app.

Contact

If you have a question about this policy, would like to make a request about your data, or there is something you are not comfortable with, please do write to us at hello@brewlett.com. A person will read your message and reply, and we will do our best to help.